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Copyright © 1999-2008 Emergency Ministries. All
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Emergency
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Helping People Recover
Victims of Disasters:
Helping People RecoverFrom Acute
Distress to Healing and Integration
© Erwin Randolph Parson, Ph.D.
INTRODUCTION
- When disasters strike they are sudden, unexpected, and
earth-shattering to those affected by them. Often those who are exposed
directly talk about how their lives of relative tranquility before the disaster has been
radically changed, and how peace of mind has evaporated and replaced by worry and
catastrophic expectations. They describe their new post-disaster reality as living life
upside down, in a state of confusion, and pervasive anxiety, and helplessness.
Disasters are generally defined as mass environmental stress affecting a large number of
people. Terrorism, like no other mass disaster event, smashes to smithereens a
victims sense of normality and reality, while eroding the sense of safety and
general well-being.
- Disaster victims also speak about things not being the same, of
how their inner sense of safety and the ability to count on the stability of the
environment (for even a modicum of predictability) has been lost. Some also speak about
feeling powerless, having lost the structure of their daily lives and associated routines,
and about the collective emotional distress caused by the abrupt depletion of resources
and altered physical environments.
- The contents of this article is based on: (1) the authors
over two decades of clinical, consultative, scientific, instructional, and administrative
expertise in the area of traumatic stress, (2) the authors direct professional
activities with victims of disasters, to include the September 11th attack by
terrorists on the World Trade Center in New York City during seven trips to the City
beginning October 10, 2001, and (3) knowledge gleaned from decades of clinical and field
studies on specific disasters in the United States and in many countries of the world.
Specifically, the author has participated in helping victims exposed to the Loma Prieta
Earthquake of 1989 in northern California, the Perryville Explosion of 1991 in Perryville,
Maryland, the Oklahoma City Bombing of 1995, the Polish Flood of 1996, Hurricane Floyd of
1999, and the World Trade Center (WTC) attack of September 11, 2001.
THE REALITY AND INCIDENCE OF DISASTERS
- Disasters are found everywhere in the United States and around the
world, and can be traced throughout the history of human existence. Historically, we find
various parts of the world had endured tidal waves, famines, earthquakes, floods, mining
accidents, bombings, industro-chemical explosions, bush fires, mudslides, and pestilence,
to include the Great Plague of Europe between 1347 and 1350.
- Though most victims interviewed in New York City by this writer
showed symptoms of Acute Stress Disorder or Post-Traumatic Stress Disorder, responses were
diverse. This diversity of stress response can be expected given the differing personality
styles, prior experiences, prior traumas, and the general mental health of these
individuals prior to the flood, typhoon, earthquake, or industrial accident.
- Disaster stress research studies have revealed that these untoward
events affect the lives of people for years and even decades. Understanding the effects of
these disaster events upon victims minds, bodies, relationships, and behavior, is
crucial for survivors and therapists. This understanding may serve preventive ends in
guarding the individual against traumatic symptoms that may potentially undermine
personal, social, and occupational (economic) functioning.
Diversity of Disaster Traumatic Incidents
- In Brendes (1998) article, Coping with Floods:
Assessment, Intervention, and Recovery Processes for Survivors and Helper, he
discusses unprecedented and destructive flooding in various parts of the United
States
particularly during 1997 and 1998 (p. 107). He notes that flooding
represents about 40% of all natural disasters.
- There are a wide variety of natural disasterstornadoes,
floods, hailstorms, hurricanes, droughts, heat wave, Western fires, tropical storms, ice
storms, and earthquakes. Disasters are very costly to victimsin terms of money, life
disruption, loss of resources, loss of a sense of community, loss of property, and
becoming homeless for a protracted period of time. Two noteworthy examples of high cost
disasters in the United States both in 1989 were the Loma Prieta Earthquake, and Hurricane
Hugo. According to the United States National Committee for the Decade of National
Disaster Reduction, thousands were homeless for over a year, while the economic cost
exceeded $15 billion.
- Technological accidents are examples of human-caused disasters.
These are disasters characterized the unintentional action (or inaction) of an
individual, group, or organization resulted in an overwhelming environmental situation
that resulted in mental, physical, and economic harm to people. Technological disasters
are human-caused events, but are not by design. Examples of this class of disasters
are the 1986 Chernobyl nuclear accident in the Soviet Union, the 1984 gas leak in Bhopal,
India, and the 1979 Three Mile Island of nuclear leak in Harrisburg, PA. and a number of
serious mining accidents, and devastating explosions due to bombings over the years.
Scientists have found that, compared to human-engineered disasters, technological
disasters are significantly less distressing, with lower prevalence rates of
post-traumatic stress disorder (PTSD). This is also true for acute stress disorder (ASD)
rates: industrial accidents produce a rate of 6%, compared to a 33% rate for mass violence
(shooting)(Bryant, 2000; Bryant & Harvey, 1997).
- Terrorism-related and technological disasters inflict serious
injuries, caused by flying debris, and intense thermal exposure. The victims of terrorism
explosions often report varying degree of burns and blast injuries that produce hearing
loss, serious internal injuriesto the intestines, to the head (to include closed
head damage), abdominal contusions, facial and orbital lacerations, and injuries of
pancreas, heart, lung, and parts of the central nervous system.
- The terrorism waged against the World Trade Center in 1993, and
the hijacking of four planes on September 11, 2001 that resulted in the worse terroristic
attack on the United States, are examples of human-engineered disasters. Clinicians and
scientists believe that human-engineered disasters have a greater and more profound and
enduring effect on the victim than natural disasters in which no human design existed
(Parson, 1995a, 1995b).
DISASTER TRAUMATIC
STRESS RESPONSE (DTrS)
- Stress causes the body to release neurochemicals that can cause
surges in blood pressure and heart rate. Heart attacks have increased after catastrophic
situations and are well documented. When adults and children are exposed disasters, they
experience a constellation of stress responses or symptoms that are seen in
victim/survivors across disaster typesnatural, human-caused (or
technological), and human-engineered (intentional) disasters. As outlined
here, the Disaster Traumatic Stress Response consists of intense fears, anxiety, panic,
increased arousal, re-experiencing of the traumain nightmares, flashbacks, and
unbidden ideation; avoidance, numbing, anger, irritability, guilt, shame, grief,
depression, distortions of self-experience (to include various forms of dissociative
process), sexual dysfunctions, substance abuse, drug abuse, and feelings of panic and
other anxiety disorders. As such DTrS encompasses Post-Traumatic Stress Disorder, but goes
beyond it to include other trauma-based human responses not covered by the PTSD diagnosis.
These beyond responses or components of DTrS involve social, political,
economic, and ethnocultural factors.
Biologically-Based
Symptoms
Neurophysiological Stress Response
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- Bodily tensions
- Fatigue
- Nightmares
- Flashbacks
- Anniversary reexperiencing
- Jittery
- Body injuries, aches, and pains
- Exhaustion due to lack of sleep
- Cardiovascular reactivity and "racing" heart
- Gastrointestinal distress
- Disorder of sexual desire
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- Low back pain
- Easily startled
- Irritability
- Increased levels of cortical and norepinephrine
- Insomnia problems
- Hyperarousal
- Elevated blood pressure
- Muscle cramps
- Headaches
- Changes in appetite
- Respiratory problems
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Psychologically-Based Symptoms
Self-Experience Stress Response
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- Dissociation (feelings of being unreal, blank and
spacey)
- Low self-esteem due to sense of failure and lack of self-efficacy.
- Loss of hope, faith, will, motivation, or purpose in ones
life.
- Feeling of profound emptiness.
- Sense of injustice.
- Feelings of being in pieces or fragmented,
scattered.
- Difficulty making decisions.
- Internal sense of breakdown and chaos.
- Emotional numbing.
- Active expectation of future catastrophe (more terroristic
attacks, more bioterrorism threats and dangers).
- Mental disorientation/disorganization.
- Impaired motivation.
- Feeling overwhelmed by unbidden memories and affects.
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- Basic absence of joy and pleasure
- Persistent search for security.
- Narcissistic injury and resentment toward the authorities.
- Self-blaming.
- Apathy.
- Reduced self-esteem.
- Counter-tender tendency
- Inner sense of disorganization.
- Feeling profoundly distant from corpus of society
- Distrust.
- State of the self traumatic dreaming
- Feeling distant from others.
- Fear of intimacy
- Lack or lowered sexual desire.
- Loss-based grief
- Shame.
- Survivor guilt
- Guilt over what one did to remain alive.
- Self-responsibilitizing Guilt
- Feeling neglected and abandoned
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Emotional Stress Response
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- Fear.
- Shock.
- Anxiety.
- Anger.
- Terror.
- Dramatic mood changesups/downs
- Sadness.
- Depression
- Grief.
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- Shame.
- Resentment over foreign intruders killing Americans and attempting
to destroy the American way of life.
- Revenge motivation.
- Phobias
- Fear of flying on commercial airlines.
- Obsession with death, loss, fire, smoke and debris.
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Cognitive Stress Response
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- Mental confusion
- Concentration problems
- Memory impairment.
- Denial.
- Repetitive vivid memories of trauma.
- Decrease in decision-making efficacy.
- Diversity of triggering mechanisms.
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- Amnesiaproblems remembering aspects of the original
traumatic event.
- Attention problems
- Unbidden memories
- Impoverished attention span.
- Suspicion of Arabs and dark-skinned people
- Excessive worry.
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Behaviorally-Based Symptoms
Social/Interpersonal Stress Response
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- Social isolation.
- Increased interpersonal conflict.
- Over-protectiveness toward spouse, children, friends, and other
significant others.
- Distrust of others and reduced sense of community.
- Intimacy avoidance
- Strained relationships and interpersonal conflicts.
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- Subway avoidance (reported particularly in WTC victims).
- Tall buildings avoidance (seen in WTC victims).
- Elevator avoidance (seen in WTC victims).
- Ground Zero area avoidance (WTC victims).
- Avoidance of Manhattan by people from the other four Boroughs
(Brooklyn, Queens, Bronx, and Staten Island)
- Instrumental substance abuse.
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Acute Stress Disorder (ASD) and
Post-Traumatic Stress Disorder (PTSD)
- Many trauma victims psychological, physiological, and
interpersonal symptoms diminish over a period of days and weeks. Some victims
symptoms are often so severe, however, that they reach DSM-IV (Diagnostic and Statistical
Manual of Mental Disorders, Fourth Edition) criteria for ASD. Victims seen by this writer
in New York City after the attack complained of feeling disconnected from parts of
themselves, their environment, and a sense of being unreal. They also spoke of
avoidance and hyperarousal (feeling jittery, unable to relax, etc.). For ASD to be applied
to a given victim, his or her symptoms must appear within two day of the event and last up
to four weeks. If the symptoms persist beyond this point, the diagnosis of PTSD may be the
most appropriate designation for a particular exposed individual. According to scientific
studies, individuals with ASD are likely to develop PTSD.
- Like ASD, PTSD is a consequence of exposure to overwhelming event.
Even individuals with previous mental disordersanxiety, mood, somatoform,
dissociative, eating, sleep, substance-related, adjustment, and personalitydo not
exhibit ASD or PTSD symptom configurations unless exposed to catastrophic stressors.
- PTSD is a serious condition that needs to be understood as such.
If most people affected by acute stress reactions knew just how disabling PTSD could be
they would undeniably give up denial, self-delusion, and avoidance and do whatever it took
to avert the consequences of PTSD in their post-disaster lives. For associated with PTSD
are significant problems and disabilities in the areas of psychological, biological,
volitional, social, vocational, academic, and interpersonal functioning. The disorder is
characterized by the following criteria:
- Encountering an overwhelmingintense, uncontrollable, and
suddenevent (stressor) that is not only life-threatening, but induces strong
feelings of fear, helplessness, or horror in the person. Victims who were inside the WTC
building and escaped, and those were outside and were exposed to the destruction on
September 11, 2001 are examples of meeting this criteria.
- Reliving the images and emotions reminiscent of the original
traumatic event.
- Avoidance of thoughts, emotions, people, places, or things that
threaten to bring back the traumatic images. Charday avoided tall buildings,
elevators, and taking the subway in New York City following her exposure to the WTC
tragedy.
- Increased arousal occurs when the individual is exposed to
situations that produce direct or symbolic association to the trauma. For example,
Collete, a WTC victim, reported significant problems in falling or staying asleep, being
irritable and having outbursts of anger over small things. She also complained of
concentration and attending problems, of being hyperalert and unable to relax, with
exaggerated startle response, and increased physiological reactivity.
- The symptoms must endure for at least one month.
- Though victims may not require professional intervention, they
need to know that the nature of traumatic stress is insidious, and that they would do well
to do all they can to protect themselves against losing psychological ground and becoming
disabled over time. To many this sentiment may seem dramatic or even melodramatic to some
people. But this writers experience has seen this disorder wipe out a victims
futureundermining ones present ability to love and work, infusing the self
with feelings of despondency, helplessness, hopelessness, and lack of fulfillment.
Clinical experience and research findings indicate that help is available, and that
victims need not suffer alone with the untoward effects of traumatic stress.
Factors Contributing to Who Develops Post-Traumatic
Stress Symptomatology
- People respond to disaster in a variety of ways. But how they
respond during and immediately after the event depends on who they are, where they were
during the event, length of exposure, their psychological responses during the
episode, immediate and continuing social support, and the availability of resources. Thus,
among the critical variables that contribute to the development of PTSD are presented
below:
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- Victims basic personalitythe individuals early
and later developmental history.
- History of unsuccessful coping.
- Intensity of exposure.
- Exposure to extreme environmental devastation.
- Intensity of lossrelational, material (home, community,
possessions, etc.), and economic losses.
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- Proximity to the epicenter of imploding building collapse (degree
of exposure).
- Exposure of prior trauma (disasters, sexual abuse, motor vehicular
accidents, etc.).
- Major life stressors.
- Physical illness/disability.
- Low socioeconomic status, poverty, and homelessness.
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- A classification schema of victims based upon presumed degree of
exposure to the traumatizing environment of a disaster may be helpful to victims and
clinicians, since disaster studies have shown that the degree of exposure is associated
with subsequent post-traumatic stress symptomatology. This determination is valuable in
the formulation of a plan of intervention.
- Generally, this authors experience so far based upon victims
interviewed, assessed, and debriefed in wake of disasters: direct victims,
peripheral-immediate victims, vicarious victims, and relational victims. Since
we know from scientific studies that intensity of the traumatic event is a strong
predictor of later stress responses and disorders, the various subcategories of direct
victims (DVs) and peripheral-immediate victims (PIVs) are expected to be most vulnerable
to serious mental health problems. This writer refers to the level of exposure to which DV
and PIV victims endured in New York City as pretertraumatic, that is, surpassing
ordinary trauma. Its is used primarily with single extreme episodal stress, as opposed to
continuous trauma as in child sexual trauma that persists over time.
- This writers early classification of victims of disasters is
based upon where the affected person was physically located (vis-à-vis the
imploding buildings and related destruction), and what meaning (through imaginal
identification with the dead, violence, and devastation) the victims imputes to television
images of violence and destruction.
Direct
Victims (DVs)
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DV1. Victims who were injured or helplessly
pinned down in a building and were rescued by first responder team members.
DV2. Victims who were in a building and were rescued at a later time by
firefighters, police, or emergency workers. Firefighters who entered the imploding
buildings (and were able to escape) are also classified as DV2.
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DV3. Victims who were actually in one of the
WTC Towers and escaped from the building before it imploded, but witnessed impact of the
collapse, and flying debris.
DV4. Firefighters who experienced the implosion of the buildings.
DV5. Firefighters who experienced the day-to-day exposure to being first to find
and rescue missing persons in the rubble of fallen buildings.
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Peripheral-Immediate Victims
(PIVs)PV1. Persons in nearby buildings who witnessed a plane hit the first or
second Tower, individuals living in the vicinity of the disastrous implosions who
witnessed the fire, smoke, ashes, bent steel, and flying debris, as well as seeing people
running to get away from the towering inferno.
PV2. This subcategory includes emergency rescue workers, emergency medical workers,
on-site crisis mental health providers, and media reporters. It is understood here that
many PVs may actually be DVs: some emergency workers actual exposure to traumatizing
stimuli may be at greater risk for traumatic symptoms and disorders.
Relational Victims (RVs)RV1. Children who
lost a parent in the disaster.
RV2. Bereaved individuals with children whose spouse was killed in the disaster.
RV2. Bereaved individuals whose spouse was killed in the disaster.
RV3. Individuals whose friend or friends perished in the rubble.
Vicarious Victims (VVs)
- Persons deeply affected by the deaths and destruction witnessed on
television and other news stories and images of planes repeatedly hitting the WTC
buildings. This classification of affected people can be found in New York, throughout the
United States, as well as around the world.
Stressors of First RespondersFirefighters, Police Officers, and
Emergency Workers
- First response personnel are at high risk for severe
post-traumatic stress, and serious health problems. For example, first responder teams at
the WTC were exposed to:
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- The experience of day-to-day exposure to an environment of
ubiquitous destruction and death immersion.
- Exposure to mass violence.
- Chronic levels of fatigue.
- Exposure to bits and pieces of human remains, which may include
parts of fellow FDNY and NYPD victims.
- Exposure to decaying, putrid human remains
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- Exposure to extreme environmental toxic, chemical substances
- Exposure to precipitate from tons of debrisparticles in
powder form consisting of ground glass, ground concrete, asbestos, and an incredible
cocktail of multiple chemicals from computer chips, plastics, gas fumes, and
radioactivity.
- Sudden-death-at-any-moment stress (as recovery workers do their
work at Ground Zero).
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Stress Reactions of First
Response Teams
- First response teams may experience the following traumatic stress
responses:
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- Uncontrolled exposure due to passionate, intense desire to
find/recover remains of fellow firefighters (FDNY as Familyfirefighters as
brothers).
- Self-imposed exposure.
- Identification stress (identification with dead fellow
firefighters ).
- Feeling tainted by death.
- Incapacity to disengage from recovery efforts.
- Survivor guilt (Why he and not me?).
- Sensory reliving: Smell of death.
- Sensory reliving: Sight of death.
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- Sensory reliving: Skin contact of death.
- Sensory reliving: Whole-body memories.
- Chronic medical illnesses, especially respiratory
- Inability to grieve.
- Persistent sense of failure (due to unrealistic intention of
finding and recovering all the injured and dead).
- Profound impacted grief.
- Experiencing the death taint.
- Resurgence of prior traumatic experiences.
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COPING WITH DISASTER TRAUMATIC
STRESS RESPONSE
Helping Children Cope
- Children are often profoundly affected by disasters, and reveal
such responses as fear, anxiety, moodiness, emotional ups and downs, feelings of revenge
(seen chiefly in High School youths), grief, sadness, worries about safety in the present,
and in the future. Other stress responses seen in children and youths involve
angermotivated to regulate fear and internal confusion, and gain some sense of
self/environmental control. In High School children this anger may be intense, and build
into feelings of revenge against perpetrators and others who resemble them in physical
appearance. Behaviorally, some children will show uncharacteristic whining for attention,
clinging behavior (especially in young, school age children), withdrawal, and outbursts of
anger, defiance, suspiciousness, school avoidance, and truancy. Some children are expected
to show depression, especially children and youths who were in a close vicinity to the
disaster. Children and youths report denial, and ruminative thinking about war, Anthrax,
and future terroristic threats.
- In addition to psychological stress responses, there are also
responses that involve the childs body: repetition of traumatic distress in the form
of stomachache, headache, irritability, and mood changes. Sleep disturbance and associated
physical exhaustion and fatigue may be seen in adolescents, while others will show a loss
of previous developmental achievement as seen in bladder and bowel dyscontrol (enuresis
and encopresis). Academic performance often declines as a function of fear, fear of
failure (not present before the disaster event), avoidance, concentration and attending
problems, and hyperarousal, anger, irritability, and diminished motivation. What can
parents, teachers, and surrogates do to reassure and comfort their children?
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- Reassure, reassure, reassure! About safety, safety, safety! Focus
on safety and offer credible reasons why they are truly safe (I know you are
safe because
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- Listen to themhear and understand their reports, thoughts,
and feelings, because what they have to say expresses important meaning for them.
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- As parent or teachers continually reassure and reiterate safety
and security to the child, interweave their own concerns and fears with your explanations.
- Look for changes in the childs behaviorin the home,
school, in his or her relationship with peers, and degree of comfort with
spending time alonein isolation from others.
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- For more information on the interventions with children, the
reader is referred to Gift From Withins Website
Post-Event Processing and Debriefing (EPD)
- When the victims stress responses are persistently
distressing for three or more weeks, this writer recommends direct intervention by a
trauma-trained professional with disaster traumatic stress experience. Thus, victims who
continue to suffer from hyperarousal and cardiac reactivity, persistent lack of joy
(compared prior to before the disaster), persistent unbidden thoughts about the trauma,
startle reactions, inability to work, overuse of drugs or alcohol, and diminished capacity
to give and receive love in intimate relationshiprequired specialized intervention.
- Psychological debriefing (PD) is widely accepted as a primary form
of early intervention for disaster victims. But its widely accepted role and value in
preventing the development of PTSD has been discredited as a universal panacea for
disaster victims. In fact, research evidence shows that PD not only fails to prevent PTSD
and other traumapathology, but that it may prove harmful. The reasons may be multiple and
complex, but one is advanced here. It is possible that, rather than the effects of PD
helping victims progress to extinction of stress-based hyperarousal, the actual effects
may create trauma-sensitization, deepening victims distress and disability. It seems
that the most important value of PD is its ability to help first responder teams process
emotional responses, as they share emotions, receive emotional support, and get
information to help them understand their stress responses. Another PD benefit is the
reduction or elimination of alcohol or drug abuse in victims.
- Since PD means many things to many people, and its practice,
contents, and applications are still confusing and in need of empirical clarification, EPD
was coined to deal with these and other limitations of ordinarily practiced PD. EPD is
characterized by a number of strategies and procedures:
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- Impart basic trauma information (education about trauma dynamics,
symptoms, and what is available in terms of interventions for themselves family members
represent a first series of steps.
- Ensure that immediate psychological, medical, and material sources
needs are met.
- Social support network.
- Techniques are clinical (with no apologies, as opposed to
CISDs non-Clinical).
- Features multiple sessions (compared to CISDs single-
session format).
- Sessions are short and manageable (45 minutes each sessions as
opposed to CISDs single session lasting three or four hours).
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- Initial screening.
- Initial assessment.
- Specific techniques to assuage hyperarousal.
- Specific techniques to manage stress.
- Specific techniques to manage catastrophic cognitive tendency
through cognitive restructuring.
- Opportunities for individual and group sessions conducted in a
noncoercive, democratic environment several days after the disaster (not in the
first few days after the disaster).
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- Assessment is geared to determine the quality, intensity and
course of acute stress reactions, as well as the victims coping efficacy. The
approach is adaptable, and its application is based on the specific, screening and
assessment-driven needs of the individual victim (as opposed to a one-size-fits-all
approach). Unlike CISD, EPD offers intervention to direct victims, but only after several
days have elapsed.
- Additionally, due to the specific problems posed by hyperarousal,
dissociation, avoidance, and victims catastrophic cognitive tendency (tendency to
catastrophize everything), EPD addresses these issues, and employs stress management
procedures and cognitive restructuring that help manage hyperarousal and forestall
hypersensitization and psychobiological decline in some direct victims. The tendency to
dwell on calamitous thoughts that reinforce negative symptoms is a risk for severe
distress and disorder in both the early and later phases of the post-disaster traumatic
stress.
- The initial screening during Phases 1, 2, 3, or 4 can have varying
degrees of efficacy in terms of forestalling the development of PTSD. Determining whether
or not to conduct mental health screening and/or assessment is critical in the early phase
of a disaster. The earlier the initial screening or initial assessment the better for the
pretertraumatically stressed victim. Experience has shown that conducting initial data
gathering sessions is important, but is not easy for a variety of reasons. First,
logistical considerations may preclude these measures. Second, during the immediate phase
victims are trying hard to get back to normal, and in doing so in the throes of
perplexity, mystification, bewilderment, and normal denial and avoidance.
- Despite the need for more research in specific areas (e.g., timing
of interventions, type of intervention and non-intervention, timing of initial screening,
and initial assessment), some guidelines are nevertheless available at the present time.
This writer, based on his clinical and field observations at Ground Zero and
interventions and consultations with other disaster victims recommends that all victims
classified above as DVs and PIVs should be screened (given the victims willingness
and logistical flexibility) and receive early intervention. Other types of victims (e.g.,
VVs and RVs) may not require early screening or assessment until much later post-disaster.
- Due to early active avoidance and denial in disaster victims,
which is widely known to be harmful in the long-run, the clinician is encouraged to be
aware of what to say and how to say it to help victims overcome initial resistance. Here
are some issues that need to be presented to victims in clear language to motivate them to
get the help they need. This help often begins with initial screening and early assessment
for DIVs and PIVs. Victims need to know that:
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- Disaster trauma, especially when human engineered, carries with it
serious consequences and impairmentsin sexual desire and functioning, Victims with a
history of cardiovascular disease, major depression, substance abuse, and other mental
disorders are at risk for severe forms of distress and dysfunctions.
- Trauma creates alterations in neurochemicals and immune systems
that may lead to significant medical problems, and undermine the bodys recovery from
illnesses.
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- In this writers experience in New York City post-911, many
reluctant victims appeared to fear learning more about traumatic stress. Some seemed to
believe that ignorance is bliss: that the less they knew the less the burdens and distress
would be. These victims required specific educational materials to take home, read, and
offer feedback to a therapist or designated individual or family members. They were
encouraged to engage information-gathering sessions rather than therapy per se.
Additionally, some found the concept of later treatment easier to accept with sensitive
talk about the need to avoid the ills of traumatic stress, that therapy works, and that
they need not consign themselves (DVs and PIVs) to a life of suffering alone.
Post-Disaster Phases:
From Acute Distress to Healing and Integration
- The authors experience and extant trauma and disaster
clinical and research literature identify a number of phases people go through on the road
to recovery (Brende, 1998; Brende & Parson, 1985; Parson, 1995a, 1995b, and Raphael,
2000) have identified five stages. Naturally, the time it takes for a particular victim to
traverse these phases is expected to differ, depending on a number of
variablesintensity of exposure, personality factors, resources availability, quality
of social support networks, and the capacity to process fear, anxiety, and catastrophic
cognitive processes. These phases, as conceptualized here, are meant to offer only a
general point of reference (or benchmark) to portray the normal stress recovery process,
and what can interfere with this process, and produce a mental disorder. Thus, the
specific phase the victim is going through at the time may inform the particular
intervention or non-intervention needed by a particular victim.
- This writers experience shows that disaster trauma victims
use specific coping strategies based on the particular phase (or natural recovery
configurations of symptoms being processed) at a given time after the trauma. It is
recognized here that most people affected in the wake of disasters do not suffer PTSD in
the immediate aftermath. A small percent of victims do reach criteria for PTSD in the
immediate aftermath of a disaster. Many victims will experience evanescent stress
responses that will abate over time. Though it is well known that a diversity of
responsesbased on individual differences, mental state and physical health status,
prior trauma, etc.can be expected among victims, it is also established that
patterns of response may be based upon the natural processing of the trauma in the minds
and bodies of those affected.
- Certainly, the role of denial is quite remarkable: some victims do
not believe they need help from anyonefamily, friends, nor professionalsto
successfully recover from post-traumatic stress. Becoming stuck in this position is
perhaps one of the most harmful places to be for DVs and PIVs. This belief may prove
detrimental in that it may prevent distressed victims from seeking and benefiting from
stress-ameliorating social networks and engaging in normal routines. Most people overcome
the adverse effects of disasters, and go on to benefit and find positive outcomes.
- The proposed phases often overlap. They are: Emergency
Adaptational Coping (EAC); First Stress Response Control (FRC); Reenactment and Mastery
(RAM); Cynicism and Reflective-Transformation (CRT); and Trauma Resolution Vs. Stress
Disorder (TRvsSD).
Phase 1Emergency
Adaptational Coping (EAC)
- During this first phase of the disaster recovery process the
victims experience their lives as being threatened and respond with fear, shock,
disbelief, horror, helplessness, and an accompanying physiological
fight-flight activation of pulse, blood pressure, respiration, heart rate,
muscle activity, and release of such hormones as adrenaline. This phase begins immediately
after the disaster.
- The September 11th attack on the World Trade Center was
a shocking event that has profoundly affected Americans and the world. According to people
who were inside the imploding Towers, and those in the vicinity of the disaster, and
falling debris, smoke, and flying body parts, glass, and metal, the event was
traumatically memorable, and emotionally painful. Shattering of the sense of self and
reality accounts for the feeling of unreality, strangeness, and disorientation mentioned
to me by many traumatically shocked victims. As is true of many other kinds of disasters,
peoples worried about the quality of the air they were breathing in the City, many having
heard of the potentially toxic cocktail of lead, asbestos, and other noxious substances in
the air. Twenty-five percent of disaster recovery workers at Ground Zero
complain of serious respiratory problems.
- Doing Post-Event Processing and Debriefing (EPD) with
victims of disasters, this author focuses on helping victims to normalize their daily
routines, and formulate and develop effective coping strategies. Contemporary ideas on
early debriefing will be discussed later in this article when the fifth phase of the
recovery process is presented. Many victims and family members seen complained of shock,
fear, grief, anger, empty, and of having lost a sense of innocence. But they spoke, above
all else, of not being able to relaxof being hypervigilant, hyperalert, distrustful.
Many stated that the inner pieces no longer fit, as they realized that their lifelong held
assumptions about the world as safe, stable, predictable, rational, and fair were
shattered. Now, they were forced to re-evaluate their own prior beliefs about safety,
predictability, and universal goodness. Meeting victims immediate practical needs
for solving resources problems is also very useful during this phase.
- The preferred approach to helping victims during the EAC phase is
to offer vital trauma information, and teach the necessity for seeking and receiving
sustenance from naturally-occurring support networksfamily members, friends, member
of the community, the clergy, and others. These networks offer potentially healing
presences of people who are available for empathy, sympathy, and emotional nurturing.
Immersion in social networks is more than mere support in the ordinary sense: The network
ensures human connections that help victims process their trauma on the emotional level,
effecting changes on the neurobiological level as well. Also, these connecting networks
help overturn victims deleterious avoidance tendency to isolate and avoid
interactions with people and the general post-trauma environment. Informal groups
consisting of victims, family members, and other victims of previous trauma in sync with
the new victims, are helpful in finding emotional resolution and integration.
- Victims are also encouraged to continually strive to discover new
strategies for relaxation. But the relaxing being recommended here is not just sitting
down in a quiet place, watching television, and sipping a favorite beverage. Since
stress-related hyperarousal is a culprit in the evolution of normal stress into PTSD (a
serious health problem with the potential for disrupting the individuals entire
lifeline), relaxing (or stress management) takes on a very special and pressing
significance. As a relatively severe and noteworthy stress response, hyperarousal is
associated with panic attacks, emotional dyscontrol and lability, increased heart rate and
respiration, sleep problems, being easily startled, irritability, agitation,
cardiovascular reactivity, and the subjective sense of internally falling
apart. Hyperarousal during this early phase predicts PTSD (Brende & Parson,
1985; Bryant et al., 2001; Shalev, 1998), as does dissociationfeeling dazed,
stunned, numbed to the reality of the calamity (Brende, 1998), and disconnected from parts
of self. If severe distress from these symptoms persists after three months and interfere
with the individuals daily functioning, professional intervention that include
traumatherapy and drug therapy may be necessary.
- This writer convinced many New York City victims to turn off the
television, and to shut out trauma-related stimuli as a daily practice for days or weeks.
Additionally, some persons did daily physical exercise to relieve stress, while inducing
feelings of calm and sense of control over their minds and bodies. Some found a
re-commitment to faith and religious practice to be a calming and reassuring presence,
reducing hyperarousal and associated problems.
- Victims are encouraged to go easy, and allow self to heal at its
own pace. Patience will be required here. Theyre also implored talk frequently about
the emotional climate that now dominate their internal lives. For some, talking will be
difficult; but there is a way out for them. Because of the convincing evidence from
research and clinical observation, this author encourages victims to engage in surface
journaling (recording their fears, anxieties, catastrophic expectations, sadness, and
grief, as well as feelings of elation, triumph, and positive vistas and insights on
paper). This form of mental exercise is an excellent counterpart to highly recommend
physical exercise, good, nutritious eating, stretching, walking, adequate sleep, and
maintenance of normal actional routine, dancing, art, and laughter.
- The EAC phase is key to preventing PTSD, and it is during this
phase that primary care screening for stress symptoms and PTSD is most emphatically
recommended. Clinical experience and scientific studies strongly recommend the use of
brief screening devices to gather key information to be used to identify persons at risk
for PTSD, and especially chronic forms of the disorder. Identification of risk factors is
imperative during this time, among these may be added poverty and lack of essential
resources, homelessness, and chronic medical illness.
- Victims with a history of trauma, mental disorder, family
psychiatric history, impoverished social supports and resources, need to be identified
early to receive appropriate interventions, even during the EAC phase. In such cases it
would be prudent for professional helpers to obtain informed consent from victims (Gist
and Woodall, 2000). Specific instruments that assess PTSD, severe bereavement reaction,
depression, substance abuse, eating disorder, panic disorders, psychotic symptoms, and
other mental disorders.
- Intense psychological debriefing in which painful memories are
resurrected and revivified, is to be avoided during this phase. Any memory-activating
procedure may prove to paradoxically prove harmful, failing to produce the expected
positive therapeutic outcomes. This writer does not see victim assistance during this
phase to be treatment or psychotherapy in the ordinary sense.
Phase 2Stress Response Control (SRC)
- While the EAC phase represents the time when the victim was caught
off guard by an onslaught of overwhelming stimuli, the first response control phase is
when the victims mind and body attempts to take back control. This phase begins
immediately after the traumatic event, and extends to the eighth and twelfth weeks. The
first psychobiological event in attempting to heal from disaster trauma is the minds
own imposition of control over being swept away by torrents of powerful
emotions, disorganization, and sense of helplessness. The victim attempts to transform
disorganizing shock, mental confusion, and hyperarousal of the Emergency Phase into a new
mental state that offers controlin the form of emotional numbing, denial, and
avoidance of the untoward effects of the disaster upon ones life. Thus, in this
phase the survivor protects self by burying the traumatic experience in the mind and body
(Brende & Parson, 1985).
- Numbing and disbelief yield relief from the emotional shock and
internal torture of the trauma, but with this relief the victims mind evolves to an
awareness of being alive and safe, and the associated self-responsibility. Then, realization
and the need for action become preeminent. Providing the stress responses are
within tolerable limits for the victim, it is recommended that stress management
procedures are used frequently. The procedures include includes one hour a day stretching,
breathing, meditation, progressive relaxation, and group support. These awareness,
concentration, as they quiet down the mind and body.
Phase 3Reenactment and Mastery (RAM)
- Whereas Phase 2 was characterized by a false sense of
all-powerfulness in which numbing and an above-it-all denial were key
factors, this phase is marked by a false sense of all-powerlessness in which
reenactments of the past prove internally overwhelming. During this phase the victim
experiences painful memories and a sea of turgid emotions. He or she now is caught up in
the realization that life has been permanently altered, and that pre-trauma life is gone
forever. RAM is characterized by intrusive thoughts that alternate with numbing and
denial. This biphasic processing of trauma is motivated by the minds search for a
means of mastering the painful memories and emotions associated with the disaster. This
processing then leads to reappraisal and realization as the trauma is assimilated into the
victims pretrauma personality. This processing takes into account the meaning of
coming close to death yet remaining alive as recovery and reconstruction moves ahead
(Brende, 1998; Brende & Parson, 1998; McFarlane & Raphael, 1984).
- The alternating between intrusion and numbing is motivated by a
biological, subconscious need to master the trauma, and thereby ameliorate the extremes of
deep numbing (so closely associated with death and vulnerability in the mind) and
disquieting intrusion (so closely associated with being out of control, leading to
dissolution of the self). Complicating life in this phase is the accompanying awareness of
contending with injuries, job and career setbacks, altered relationships at home and work,
repairing property, relocation, role changes, and a lost of past innocence about self and
world. Sleep disturbance is prevalence during this phase.
Phase 4Cynicism and Reflective-Transition (CRT)
- The realization of loss, the general alteration of ones
life, and failure of the authorities to warn and protect against the disaster, may lead to
hostility and cynicism in victims. These issues often begin early in the stress recovery
process, and persist for several months often with intensity. Victims who had tried to be
patient and adapt to a new post-trauma reality may now be feeling rebellious, irritable,
cynical, as they complain and show increased irritability, intolerance, and distrust of
people. They often feel mistreated by powerful people who neglect, are dishonest, and show
little caring for the victims plight. In the absence of humor, and their distrust of
people who were spared the trauma, as well as the neglecting authorities, victims may be
prone to angry or even violent outbursts in close relationships. Making things worse, some
victims also suffer physical symptoms, may complaint of headaches, nausea, vomiting,
muscle aches, chest pain, restlessness, sweating, general fatigue (Brende, 1998; Brende
& Parson, 1985; Dahl, 1989), and the complication of alcohol or drug abuse. Some will
suffer with significant physical symptoms, pain, and disability, deepening anger and
cynicism.
- During this phase, additionally, there is room for a positive
transition based upon reflection and development of a larger personal perspective on the
trauma. Here, the victim thinks more about the future than about the past (Brende &
Parson, 1985). Though earlier in this phase victims appear to be more affected by loss
than they are by gain and advantage, their focus now is on gratitude, and awareness of
personal growth, and the future of possibilities (at being alive and surviving ones
own mortality). The last phase, as conceptualized here, is ushered in either when the
victim transitions to developing a positive perspective on the trauma, or maintains
traumatic mental and behavioral patterns.
Phase
5Trauma Stress Renewal Vs. Onset
Of Stress Disorder (TR/SD).
- Most victims exposed to mild to moderate psychological trauma
will, as noted before, recover within weeks or months. However, for those victims whose
stress responses get worse rather than remit over time, the more likely it is that they
will require interventions that go beyond ordinarily psychological debriefing. Generally,
after four to six weeks victims will either resolve post-traumatic stress symptoms or find
their symptoms are getting worse, becoming ingrained in their minds and bodies. The
symptoms of flashbacks, hyperarousal, nightmares, numbing and avoidance, guilt, anger,
resentment, irritability, depression, panic attacks, sleep disturbance, and depression may
deteriorate into a chronic PTSD and PTSD comorbidities (multiple mental disorders).
According to research studies, victims gender, age, degree and duration of exposure,
prior trauma, negative recovery environment, and the absence of supportive social networks
or relationships determine the PTSD outcome.
- Preventing normal acute stress disorder from evolving into
full-blown PTSD should be done whenever possible. If the goal of intervention is reduction
of hyperarousal, catastrophic cognitive tendency, and helplessness then research has
demonstrated that the most effective treatment for PTSD is cognitive-behavioral therapy
with an exposure-based organization (Foa, Hearst-Ikeda & Perry, 1995; Bryant, Harvey,
Dang, Sackville, and Basten, 1998; Smyth, 1999). What is still not very clear is whether
reduction or management of distress is the best outcome over time for victims. In
situations where the disaster trauma was caused by human design, therapy may also need to
go beyond symptom relief to dealing with internalized attitudes about dreadful people.
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Erwin R. Parson, Ph.D., A.B.P.P. is a Diplomate in
Psychology, Master Clinician and Trauma Treatment Technology Developer with over 20 years
experience. Dr. R. Parson is a member of Gift From Within's Board of Directors.
Having worked in the area of administration of trauma programs in
the past, Dr. Parson's full time employment is in direct treatment of trauma adult and
child victims. He is author of dozens of articles and book chapters in the area of trauma,
ethnicity, and healing. He his currently writing a book he hopes to facilitate the healing
process for victims of September 11th .
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Copyright © 1995-2002 Gift from Within,Camden, Maine 04843
Used with permission from "Gifts from Within"
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